This info about uploading pics not working was from 2020 – but it may still be an issue for some – and here is a work-around to try:
(if you are using a mc device iphone/ipad/macbook – pics and videos will likely fail no matter what you do – it’s a wierd issues we’ve tried to fix many times – it’s still on the todo list)
It seems that there is a weird pixel size issue we have not nailed down yet.
Many smart phones especially are making really large images, and many of those will not upload unless they are resized first.
Short term work-around – resize the picture to less than 1920×1080. There are many online resize sites for free, and likely free apps that can do this for you.
There is some debate the MB file size could be triggering an issue – but we are not sure on this yet,
If you make a pic that is smaller than 1200 x 1200 pixels, and it still wont’ upload, please contact me with additional info like file size, operating system / device you are using.
This is a totally different issue than the iphone / ipad / macs won’t view or upload videos.